January 26, 2022
Microsoft Teams Integration is made available to all clients with this release.
The Teams integration provides 2-way connection between AnswerHub and Microsoft Teams allowing AnswerHub Spaces and Topics to be mapped to Teams channels, enabling new AnswerHub content to be announced on the mapped channels and for Teams users to reply with answers and comments which flow back to AnswerHub. Teams user may also ask new questions from Teams and have those post in AnswerHub.
Content originating from Teams bears the Teams logo in AnswerHub so the community can be aware of the content flow and new filters in Advanced Analytics on the content overview reports allow Admins to track Questions, Answers and Comments that originate from Teams into their community. Learn more about AnswerHub Slack and Teams messaging Integrations here.