Customize Your Expert Knowledge Sharing Platform with AnswerHub

Welcome to our documentation site where you can learn how to import/export data, integrate with third party applications, and write custom AnswerHub user interfaces.

Get Started

Getting Started

Getting Started Guide and typographical conventions.

Overview

This guide will walk you through the process of getting your AnswerHub community setup. First, you will start with the customer engagement lifecycle to gain a high-level overview of the on-boarding process and community lifecycle. Next, you will learn about the important features/tools in AnswerHub, how to use them, and different use cases. Finally, by the end of the training, you will be able to go through the necessary steps to tailor your AnswerHub site to your specific community needs with confidence.

Typographical Conventions

Convention
Explanation

Italics

Introduces new terms with which you may not be familiar and is used occasionally for emphasis.

Bold

Emphasizes important information. Also indicates button, menu, and icon names on which you can act. For example, click Next.

UPPERCASE

Indicates keys or key combinations that you can use. For example, press the ENTER key.
Also used for SQL reserved words.

monospace

Indicates syntax examples, values that you
specify, or results that you receive.

monospaced
italics

Indicates names that are placeholders for values that you specify.

forward slash /

Separates menus and their associated commands. For example, Select File / Copy means that you should select Copy from the File menu.
The slash also separates directory levels when specifying locations under UNIX.

< >

Macros in FreeMarker as specified using this notation, combined with this @ or # symbol inside of < >. E.g. <@macro />

vertical rule |

Indicates an "OR" separator used to delineate items.

brackets [ ]

Indicates optional items. For example, in the following statement: SELECT [DISTINCT], DISTINCT is an optional keyword.
Also indicates sections of the Windows Registry.

braces { }

Indicates that you must select one item. For example, {yes | no} means that you must specify either yes or no.

ellipsis . . .

Indicates that the immediately preceding item can be repeated any number of times in succession. An ellipsis following a closing bracket indicates that all information
in that unit can be repeated.

Supported Browsers

Chrome, Safari, Firefox, Edge, and IE 11

  • The latest versions for each browser

Getting Started


Getting Started Guide and typographical conventions.

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