User Preferences Page

The user preferences page displays in the community UI instead of the admin console UI.

Overview

Allowing the moderators to edit a user's information helps to decrease the number of responsibilities for the site administrators while also maintaining the division between moderator and site administrator views. Limiting the number of users who have access to the admin console is a safer practice, because users can make more serious changes through the admin console. The site administrator should be able to access the admin console, while the moderators should have the ability to perform their tasks within the community UI.

Update a User's Profile Details

  1. Locate the user whose profile you would like to update and click on the username.
  2. Click the EDIT button.
  3. In the pre-selected Details tab, you can edit any of the following text fields:
    a. Username: This field is not editable, and the administrator creates this when you create your user.
    b. Email: Enter a valid email to receive notifications.
    c. New password: Enter a valid password.
    d. Confirm password: Reenter your password for confirmation.
    e. Real name: Enter your real name to show in your profile if your username is not your real name.
    f. Company: Enter the company you are with; this information will show in your user profile.
    g. Website: Enter any website you would like to share; this information will only display in this details tab.
    h. Location: Enter any text for your location; this information will show in your user profile.
    i. Date of birth (format: mm/dd/yyyy): This information will only display in this details tab.
  4. Click the UPDATE button.
    A successful update will result in the following message, "User Profile successfully saved."

Update a User's Alter-ego Preferences

Alter-egos provide a convenient way for community managers to build and nurture their early sites without every piece of content appearing to come from the same person.

  1. Locate and select the user's username whose alter ego needs you need to update.
  2. Click the EDIT button.
  3. Select the Alteregos tab.
    You can choose different users for each of the actions listed below:
  • Asking as (i.e. posting a question)
    • Yourself
    • Another selected user
  • Answering as
    • Yourself
    • Another selected user
  • Commenting as
    • Yourself
    • Another selected user
  • Editing as
    • Yourself
    • Original author
    • Same as the ask/answer/comment ego (If you edit a Question, an Answer, or a Comment, then it will be the same as the user you chose for each action.)
    • Another user

Add an External Application to a User

This is a legacy feature, and we will update the documentation about the fate of the feature in the near future.

Edit a User's External Application

This is a legacy feature, and we will update the documentation about the fate of the feature in the near future.

Delete a User's External Application

This is a legacy feature, and we will update the documentation about the fate of the feature in the near future.

Update Authentication Modes for a User

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Important Notes to Avoid Unexpected Behavior

  • The expected setup: No SSO plugins enabled, part of the Super users group and all those permissions granted, Standard roles permissions granted, specifically the Manage own authentication modes permission under the standard roles, and have the authentication modes configured in the admin panel under the Users & Groups > Authentication Modes menu.
  • Cannot have any of the SSO plugins enabled at the same time you have the authentication modes available; otherwise the user who clicks on the ADD NEW PROVIDER button gets redirected to the index page.
  • You need to configure the authentication modes in the admin, and the user must not be part of both admin and user groups, or the user gets redirected to the index page.
  • To remove the tab all together from user preferences, make sure you revoke the Manage own authentication modes permission under the Standard roles permissions.
  1. Locate and select the user's username, whose authentication mode you need to update.
  2. Click the EDIT button to get to the user preferences page.
  3. Select the Authentication Modes tab.
  4. Click the ADD NEW PROVIDER button.

Expected behavior after clicking the ADD NEW PROVIDER button: The user should get redirected to the login page to select one of the authentication modes below the username and password text fields.

Remove Authentication Modes for a User

  1. Locate and select the user's username, whose authentication mode you need to update.
  2. Click the EDIT button to get to the user preferences page.
  3. Select the Authentication Modes tab.
  4. Next to the external authentication provider information, there is a link to remove that specific authentication provider.
  5. Click on the link and a modal window will ask if you are sure.
  6. Click YES to remove the specific authentication provider.

Update the Expertise Topics for a User

Navigate to the Expertise page in the Community User Guide.

Disable or Enable a User's Notifications

  1. Locate and select the user's username whose notifications you need to update.
  2. Click the EDIT button to get to the user preferences page.
  3. Select the Notifications tab.
  4. From the Notifications tab, you can ENABLE or DISABLE the user's notifications.

Disable Notifications

If you have the notifications already enabled, then you can see the disable button.

  1. Scroll to the bottom of the page.
  2. Click the red, "DISABLE MY NOTIFICATIONS" button.

Enable Notifications

If you have the notifications already disabled, then you can see the enable button.

  1. Scroll to the bottom of the page.
  2. Click the blue, "ENABLE MY NOTIFICATIONS" button.

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