Retrieve Jira Ticket Info by Node Id

Use this endpoint if you want to retrieve JIRA ticket information but you only have the node ID. You will retrieve the nodeId, jiraId, key, issueType, displayUrl and status of the JIRA ticket.

/services/v2/jira/node/[node-id]/ticket.json

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Permissions & Notes:

Make sure you have read the JIRA Integration Documentation in the Get Started, Integrations and Plugins Section before trying out the endpoint. There are specific steps and permissions needed to be able to see results from the endpoints in your AnswerHub instance.

Sample Request

The nodeId is the AnswerHub question node representation.

A GET Retrieve JIRA Ticket Info by Node Id request for a node ID (872) tied to a JIRA ticket sent to https://apidocs.cloud.answerhub.com using a human-readable Username/Password (answerhub/test123) would look like this:

curl 
-u answerhub:test123 
-H "Accept: application/json" 
-H "Content-type: application/json" 
-X GET "https://apidocs.cloud.answerhub.com/services/v2/jira/node/872/ticket.json"

Expected Response: HTTP 200 - OK

{
    "nodeId": "872",
    "jiraId": "69314",
    "key": "DOC-62",
    "issueType": "Bug",
    "displayUrl": "https://yourcompanynamehere.atlassian.net/browse/DOC-62",
    "status": "SUBMITTED"
}
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